Crystol Energy are committed to providing our customers, prospective customers and the users of our website crystolenergy.com with an open and honest experience. We work hard to ensure that your privacy is maintained and that any data that you do share with us is carefully looked after.  Crystol Energy are responsible for your personal data and for the purposes of GDPR are the data controller.  If you have any questions at all please do not hesitate to contact us.

This privacy notice provides you with details of how we collect and process your personal and non personal data through your use of our site crystolenergy.com  Personal data refers to any data capable of identifying you and non personal data data refers to anonymised data.

By providing us with your data, you warrant to us that you are over 13 years of age.

In this document we have provided accurate information about all of the data we collect, why we collected it, our legal grounds and also what we do with it.  We have made reference to where the data is stored which should be read in conjunction with our entire Privacy Policy and also our crystolenergy.com/cookie-policy/

Please contact us if you have any questions at all.

What Personal Data Is Collected And Why?

We only request personal information for the purpose that it was collected or a similar activity.

Personal data is requested from us to fulfill our contractual obligations and to manage the day to day normal business activities.  If you are unable or choose not to provide us with the data if and when requested we may not be able to fulfill our contractual obligations and the product or service may be cancelled.  We will never share your personal details with any third-party for their own use.

• Enquiry Data is collected so that we may communicate to you. The legal grounds for us processing this data is legitimate interests.
• Personal Information Data is collected so that we may process an enquiry. The legal grounds for our processing this data is the fulfillment of our contractual obligation with you or the creation of a future contract with you.
• Other.  Under GDPR is may be deemed that your IP address constitute personal data because it could be used to identify you or in whole or part. The legal grounds for us processing your IP is legitimate interest since this helps to keep our website safe. We process your IP address for security reasons to protect our website for malicious attacks and hacks.  We may cross reference your IP with the IP’s of blacklisted users and if a match is found we may add your IP to the blacklist and prevent further access to you.

We may process your personal data without your knowledge or consent where this is required or permitted by law.